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We believe that when you pay your hard-earned money for something, you should be satisfied. So if you're not satisfied with what you buy from us, we'll take it back and refund your money. It's that simple. We want our customers to be happy. The only question we'll ask you when you want to return something is what you didn't like about it. We want to keep on getting better at what we do, so feedback is important to us. We even really like positive feedback, if you have any of that too. But constructive criticism is always welcome. In the case of San Francisco Sourdough Starter the guarantee is this: If your starter fails to start--for any reason--just email me and I will send you another one.
Thanks for visiting,
and Linda Wilbourne